Frequently Asked Questions
Everything you need to know about your FloralTrip shopping experience.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your FloralTrip account dashboard.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request for a refund or size exchange.
Do you offer international shipping?
Yes, FloralTrip ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I ensure I am choosing the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your floral prints ethically sourced?
At FloralTrip, we prioritize sustainability. Our fabrics are sourced from suppliers who adhere to fair labor practices and utilize eco-friendly printing methods whenever possible.